People & roles
Simple, powerful user management
Know who is chatting, who is on your team, and what context matters—so every reply starts with the right information.
Registration and login
Let visitors create accounts or sign in so conversations stay tied to a real identity across sessions.
Manage users and agents
Invite agents, set roles, and keep admin access clear as your team grows.
- Agent and admin roles
- Invite and deactivate teammates
- Workspace-level control
Find, sort, and filter
Locate people and conversations quickly with search and filters built for busy desks.
Get to know your customers
See profile details, history, and notes beside the thread so agents do not ask the same questions twice.
Language detection
Spot the visitor’s language early and route or reply with the right support—backed by cloud AI assists.
Keep people and context in one place
Create a free workspace and invite your first agents in minutes.
Looking for channels and integrations? Browse apps.