Zora Support

Legal

Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you (or the organization you represent) and Zunnesco LLC regarding access to and use of Zora Support, the websites at zorasupport.com, and related cloud services (collectively, the “Services”). By creating an account, starting a trial, or using the Services, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.

Last updated: July 8, 2026

The service

Zora Support is a cloud SaaS platform for live chat, bots, helpdesk, and related customer-communication tools. Features available to you depend on your plan and any add-ons you enable.

We may update, improve, or discontinue features with reasonable notice when practical. We do not guarantee that any particular feature will remain available indefinitely.

Accounts and eligibility

You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account, including actions by agents you invite.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. You may not use the Services if you are barred under applicable law.

Subscriptions, trials, and billing

Paid plans are billed according to the pricing and interval shown at checkout or in your account. Fees are generally non-refundable except where required by law or expressly stated otherwise.

Trials, if offered, may convert to a paid subscription unless canceled before the trial ends, as described at signup. Taxes may apply based on your location.

We may change prices with advance notice for renewals. Failure to pay may result in suspension or termination of access.

Your content and customer data

You retain ownership of content and data you or your end users submit to Zora Support (“Customer Data”). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and support the Services.

You are responsible for obtaining any consents required from end users and for complying with privacy and communications laws applicable to your use of the Services.

We process Customer Data as described in our Privacy Policy. Upon termination, we will make Customer Data unavailable according to our retention practices; you should export data before canceling if you need a copy.

Acceptable use

You agree not to:

  • Use the Services for unlawful, harmful, or fraudulent activity
  • Infringe intellectual property, privacy, or other rights of others
  • Attempt to probe, scan, or breach security or interfere with other customers
  • Reverse engineer or resell the Services except as expressly permitted
  • Send spam or abusive messaging through channels connected to the Services

Third-party services

Optional integrations are provided “as available.” Third-party terms and privacy policies apply to those services. We are not responsible for third-party outages, policy changes, or data handling outside our control.

Our intellectual property

The Services, including software, design, documentation, and branding, are owned by Zunnesco LLC or its licensors. These Terms do not transfer ownership to you. You may not copy, modify, or create derivative works of our software except as allowed by law.

Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZUNNESCO LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZUNNESCO LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES.

Our aggregate liability for claims relating to the Services in any twelve-month period will not exceed the amounts you paid us for the Services in that period.

Suspension and termination

You may cancel your subscription as described in your account or by contacting support. We may suspend or terminate access for non-payment, material breach, legal risk, or misuse.

Provisions that by nature should survive (including ownership, disclaimers, limitations of liability, and indemnity obligations) will survive termination.

Governing law

These Terms are governed by the laws of the State of Nevada, United States, without regard to conflict-of-law rules. Courts located in Clark County, Nevada will have exclusive jurisdiction, except where applicable law requires otherwise.

Changes and contact

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Material changes may be communicated by email or in-product notice when appropriate.

Questions: support@zorasupport.com. Zunnesco LLC, 304 S Jones Blvd #1190, Las Vegas NV 89107.